telehealth

MaineGeneral eCare

You want care for your health needs wherever you are. We’re with you.

MaineGeneral eCare – health care visits from your smartphone, tablet or computer – is now offered securely on Zoom!

  • Fast, convenient medical care appointments
  • Available anywhere – from your mobile phone or computer
  • We'll bill your insurance
  • No appointment needed
  • Just call one of the MaineGeneral Express Care offices (see below) to have a virtual visit with a medical professional
  • Hours
    • Monday – Friday, 8 a.m. – 7:30 p.m.
    • Saturday – Sunday, 8 a.m. – 5 p.m.

For conditions such as:

  • Allergies
  • Headache
  • Rash
  • Cold and flu
  • Nausea
  • Respiratory problems
  • Pink eye
  • … and more

- Not for children under age 3.

- Not for workers’ comp cases.

How to Start a Visit

Getting a visit is easy. Call one of these MaineGeneral Express Care offices to start:

  • Augusta: 207-621-8880
  • Gardiner: 207-588-3530

Tips for Your Visit

You must have internet access to use this service.

Google Chrome, Safari, Microsoft Edge or Firefox are recommended browsers. This platform does not work on Internet Explorer.

Your computer or smartphone must have a camera, microphone and speakers for video visits. Most computers and smartphones purchased in the last two years should have a great video performance.

Download Zoom

You'll want to download Zoom before your appointment.

For iPhones

app store iphone

For Android Phones

google app download

For Computers

Click here to go to Zoom's Download Center

See Step by Step Directions for Desktop or Laptop

See Step by Step Directions for Cell Phone or Tablet

Your Care. Anywhere. With Trusted Medical Professionals.

At home, work or on the go, MaineGeneral eCare is available when you need it. MaineGeneral Express Care medical staff can diagnose, recommend treatment and prescribe medication.

Visit by Video

eCare eliminates the need to travel and brings the care to you. Simply use the video camera on your laptop, tablet or smart phone for a face-to-face consultation.

Private and Secure

Your information is safe, and your visits are completely confidential.

*Note: If you use your mobile device for an eCare visit, you will be using the Zoom app. The old MGMC eCare mobile application is no longer in use. If you downloaded the eCare app, please delete it from your device.