Chelsea E. Brown, PA-C

Ms. Brown was caring, concerned and compassionate. She immediately put me at ease and treated me as a person, not just a patient.

Very friendly and professional, it was quick in and out and I felt comfortable with the service I was provided and the medication prescribed to me.

The Express Care Providers care more about their patients than the regular providers that staffs that establishment. does. I was very impressed with Chelsea Brown and was impressed with the follow through from her. I wish that she was a regular provider, I would want her to be my provider.

Thanks

Chelsea was super nice and accommodating.

I was well taken care of by the staff, and I hardly had to wait to been seen! Thank you

Chelsea Brown was extremely helpful and was more than willing to help me in my health concerns and made a plan for me to follow up with her in a couple of days if I did not get better. It was excellent care.

I recieved great care at this facility. Sadly, due to my recent clumsiness, I've had a few visits here lately. Staff is great and I have always felt very cared for.

It was a good overall experience.

I got in right away and I saw Chelsea Brown who was very professional and helpful and a good listener which is very important to me. Thank you.

It was such a pleasant time that . I just don't know how to explain the compatibility of like I came they seen and we conquered it. And done. Like where in medical history does this happen 5 star all day

I don't like the phone system it's very hard to reach your doctor office.....you can't even leave a message- that sad

The doctor and the whole staff were very very considerate and kind and knowledgeable.I would rate them a 10 across the board.

I can't say enough good about this Chelsea Brown and the medical assistant that helped. Chelsea just was over the top, great. She's good with her patients. She makes you feel special. She's just, she's doing everything. She has empathy. I can't say enough good about her. I kind of wish that she had her own practice because I definitely follow her. She's just sweet and I had the best experience from getting checked in with Vera and then going forward with Chelsea. I really am impressed.

The provider that we saw was very knowledgeable. Also, she spoke directly to my child, which made him feel like a part of the overall care that he was getting. So it was really nice, and I really liked that, how she spoke to him and engaged him, not just me as the parent. And she took care of his needs, and I really appreciate that. Thank you.

My PA was absolutely awesome! I love going there and getting to see her. Extremely knowledgeable! Explains everything very well. Wish she was my PCP!

The nurse was exceptionally kind. She told me, "I do not think you're crazy" after I explained what I was experiencing but then attempted to downplay my symptoms because I was worried I came in for nothing. PA Chelsea Brown was also exceptionally kind & both of them validated my concerns & treated me with respect.

Chelsea is a treasure.... If ever she's looking for her own patients, I'd be first in line. Not only is she kind, patient and caring...she explains everything in a way that is fully understandable. She makes her patients feel at ease and well taken care of. My mom has seen her too and we just love her.

Chelsea was truly incredible. She made my daughter feel completely at ease and even smile which was amazing because we were there for a broken bone! Thank you, Chelsea!!

Chelsea did an amazing job. Was very nice and did the job well and explained everything perfectly

Staff were Professional and personable...would recommend you without reservation to anyone. Thanks much!!!

The MA and provider were both so great with my daughter. They both spoke to my daughter in a kind, kid friendly manner and were very upbeat.

I have always received great care from the staff and health care providers on duty when I visited Express Care. They are professional, respectful and caring and listen to my explanation of symptoms to decide how to diagnose and treat. I told them when I left I prefer coming to them more than my primary care.

To date my experiences with Maine General have been uniformly positive.

My PA was good to work with. Listened to my current issues and provided me with very good care. I was in and out of the facility in good time. Her knowledge of my local pharmacy being closed was very helpful. If I had to see someone on the weekend again, I would certainly go to the Enterprise Walk in again. The lobby staff was helpful too. Thank you. Kind Regards.

The staff was very nice & sympathetic to my needs

I was extremely satisfied with the care that I got from my last visit and I definitely am happy that I have this clinic to use and that it's available to come in when I have any illness. I guess that's about it for anything that I have wrong and that they can help me and make me feel comfortable about what my next step is. Thank you very much.

The nurse was very nice and informative.

The woman who triaged me & the PA I had were absolutely amazing! I wanted to make sure that I put a little note in here to give them recognition; they were so nice, funny, made me feel comfortable. I couldn't have asked for better people to treat me!

Yes, I was very afraid because I had a hard time breathing and it scared me. They assured me with everything that they provided that I would probably feel better. They also told me to see a doctor after my visit. I'm glad I went there because it helped to Ease my anxiety, I was overwhelmed with. Thank you.

You guys are always great whenever I or my family has to come in. Thank you for everything you do!

Excellent.

Great people. Thanks

She listened and came up with a plan and saw to that I was going to be ok and follow up with her or primary care Very satisfied

Very nice and friendly

Love the services available on site and the speed at which you get seen! Its rural location is convenient.

I appreciated the fact that i was listened to.

The care was thoughtful and precise.

It was super quick and easy to get it. I don't even have to wait 10 minutes. The staff were very friendly and seemed to care about my issue. They were very understanding when I explain to them I have anxiety related to doctors and really tried to make me feel comfortable. It was a great overall experience.

Chelsea Brown explained everything I needed to know and helped me with other things. I had good experiences over there. Thank you for everything you did.

Chelsea Brown did a very exceptional job on my stitches. They've held very well, and my wound is nearly healed.

great

Process was very smooth. Staff was polite.

There serves was amazing

Chelsea is excellent with her exam and questions she really listens to her patients.

The team was very considerate. I believe the problem of an insect bite was accurate but it would have been helpful to understand how the bite would progress into swelling my whole eye and starting to scab. However it's possible that it might have turned out different

Chelsea was excellent and the front desk was amazing. Thank you.

Everyone was very nice, helpful and knowledgeable. I wouldn't hesitate to go back again if I needed to

Very experienced, friendly staff and providers who took great care of me. Thank you!

Kind and caring, as always!

Loved Chelsea

The staff and care team was prompt, friendly, and helpful. Thank you!

Chelsea was very kind and considerate of my feelings. She did a great job addressing my needs!!

Yes, I enjoyed my visit with you people. Chelsea is an absolute wonderful PA. I enjoyed her very much. She was very clear and helped me very much.

Very personable and very caring

You did awesome. Everybody did a great job. I was in, I was out, everybody was caring, and I couldn't ask for any more.

Everybody got me through very quickly. They were extremely understanding and helped me figure things out. Chelsea was very up front, but also very like cheerful and understanding. And she got me the help I needed and helped me get in with a scan super fast. It was good to hear. Thank you so much.

Chelsea was extremely above and beyond professional. She immediately knew what was wrong with me and the treatment that we were going to follow. She took time with me. She didn't seem rushed, and that's really important because I know it's busy and urgent care, and sometimes people have to rush from one to another. She did not, and that meant a great deal to me. I just love the whole experience from the time I walked through the door to the time I walked out of that door and got in my car and came home. I felt extremely well cared for.

Very satisfied with doctor and results. Thank you so much.

You guys are the best, truly.

I have never had any issues at Maine General's express care.

Chelsea (?) the PA was incredible! She took in my symptoms and instantly knew what I needed. Prescribed a Zpak and cough meds and I felt better after the first dose! I had not felt well for almost a month!

The staff is very attentive, caring, and comforting whenever I have gone. Thank you for everything.

It was a very pleasant visit and very thorough fast and speedy, which was great for what I had going on and everybody was very pleasant

Very grateful they were there to help my husband!

Everyone was so helpful . It's so nice to know I have this place to go to when I'm not feeling well.

Chelsea was extremely personable and efficient. She listened to what I had to say without being dismissive and was accurately anticipatory of what my queries would be in regard to my particular ailment. She took the time to make sure my pharmacy was open without my even asking.

Good crew Thank you very much for looking after me

In & out very quickly! Staff are all very pleasant & professional!

It was absolutely wonderful. The staff of doctors,nurses,CA, cleaning and all others. In the matter of 24 hours my team of at least 50 people were Terrific as well as kind. Thank you.

Absolutely fantastic care. The staff were great. The doctor was thorough and explicit in what was going on and made me very comfortable in the care. Absolutely spectacular facility. Thank you very much.

Our experience was exceptional. There was nothing that could have been done to make it better. Thank you.

Wonderful experience

Yes, so the service provided has helped to rectify the situation for everyone from the front staff to the person who would have taken my blood pressure and stuff like that to the person who has to do the procedure. Everyone is very professional and everyone is very helpful and that has helped me to get better. Thank you very much.

Very quick, friendly staff.

I had excellent help there, so I'm very happy that I came down there. I couldn't get into my own doctor, so I decided to come down there the other day. So I'm really pleased with what they did.

There was no need for followup so that is why the 'no'. The nurse was great getting my vitals but after I left and had problems getting the script at the pharmacy she called several times to check progress and talked to the pharmacist to verbally give the script info when Walgreens system was so slow.

No, you folks did very well. However, I still have the problems and I don't know where I go next to try to get some help, but your team was great. Thank you very much. Bye.

I was prescribed some ointment for a significant rash on my arms and it worked perfectly. My facial rash is also gone. I am very pleased

The service was excellent from start to finish, from reception to doctor, from the moment I walked out of the building. I would definitely recommend your services again, and thank you very much for taking the time to take such good care of me while I was not feeling very well. Have a nice evening.

Absolutely wonderful! Everyone was helpful, kind and knowledgeable!

The people were wonderful !!

This by far the best place to go if you have a non life threatening issue. We have used this facility several times over the last few years and been treated by professional and courteous staff every time. The facility is easily accessible, clean, and spacious. I highly recommend it.

Chelsea Brown is AWESOME!

Dr. Brown was great! She listened to my concerns and has a very caring manner.

I am sad that the Winthrop location is closing. The Winthrop location is very helpful and I hope it opens once again sometime.

Fantastic experience and the staff was also 10+++

Exceptional Staff

Although the facility was obviously busy and/or short staffed, I did not feel rushed with receiving attention/care.

The young female doctor that saw me was courteous, friendly, listened to my history intently and was no nonsense in her approach. You need to keep people like this. I expected less, got more.

Chelsea took me right in, did my test, and then after my results came in, called me at home! Great job!

I was very pleased with all associates. They were very professional. Thank you!

You guys got me on the med I need for blood pressure when other would start me on it

Registration could be much friendlier. I was met with unpleasantness and irritation. Seemed like I ruined her day by coming in.

Chelsea was the best! I had terrible back strain / sciatica and she explained the course of treatment clearly and made sure I understood her instructions I am feeling so much better thanks to her attentive care !

Very glad they're open on weekends and they're all very professional people

You took such good care of me. Everybody was great and you explained everything and I really appreciate how well you care for me every time I have to come see you. And thank you so much, you guys. Every one of you is wonderful and I appreciate you. Thank you. Bye.

Everyone from registering, the MA and Dr. were great.

Great experience, friendly, cared about what I had to say and ensured I was happy with information I was receiving

100 percent professional and friendly Very impressed

Thank you

Also, very little waiting at any point! Very pleased especially since the facility is only 10 minutes from my home!

Everything was fine

It was a short wait to see Chelsea Brown PA. She checked my records and was very nice.

A very pleasant experience for one who was not feeling very good. Staff was excellent.

Staff very friendly, attentive, good listeners. Very satisfied with care given.

Dr. Chelsea Brown was great and my experience exceeded expectations. She was professional, efficient and personable. Her demeanor and confidence immediately put me at ease and her sense of humor was exactly what I needed in that situation. I would highly recommend Dr. Brown.

Both the receptionist and Chelsea were very, very pleasant and upbeat and positive and easy to talk to. And I would definitely recommend people seeing them again.

Love Urgent Care for non emergency calamities. Staff is always great. Very knowledgeable. Very helpful. Puts the ER down over the hill to shame. Seems to be the general consensus of most folks around so you're obviously doing something right. ??

The experience was amazing. They treated my husband very well and every time we're in there, everything is great.

Yes, when I came in I didn't have to wait hardly any length of time to be seen. Everyone was just very kind and patient and they weren't able to help me so I had to go to the emergency room and I had heard from other people that had gone there that it was a really good place to go and I found that that was correct. Thank you.

Thank you Chelsea Brown for your thorough medical advice and support.

I was grateful for a positive experience!

The woman I saw (Chelsea?) was amazing! I came to express care because I hate my current PCP, and I was so pleasantly surprised to meet with a friendly, compassionate, and positive individual. If I could switch to having her as my PCP, I would do so in a heartbeat.

I am happy with the care I get at MGMC!!

I was very pleased with the care I received from all staff members.

Yeah, everyone was very polite, very to the point, made it really easy in and out of the office and couldn't have asked for anything better.

All staff were insightful, prompt, and professional, and also responsive to my son's "special needs." Chelsea presented as a high energy, intelligent, very capable, and compassionate young professional.

Nurse was great and PA Chelsea was lovely and professional!

Chelsea PA was excellent! Not only very competent as a clinician but very personable as a human - rare in the medical world! :)

Receptionist, nurse and dr were all fantastic. Can't wait to get sick again ?

All staff members were excellent

I felt very much cared for at your facility and that people were concerned for my well-being and I appreciated the service I received. Thank you.

Yes, my experience with Chelsea Brown was one of the best I've ever had with a doctor in any setting. She was excellent. She cared, and she took her time and explained everything to me. It was very good. I would really, I would love to have her for a primary care doctor. Thank you.

You did really well. It was very professional and no complaints.

It was a great experience. The staff was wonderful!

I just want to say that Chelsea Brown did an excellent job. She explained everything and took very good care of my needs and what I needed by giving me great medication, and I am on the mend. Thank you.

This entire experience was great. The wait time was very minimal both in the waiting room and after being triaged, before seeing the provider. All the staff I interacted with were very professional and friendly. Chelsea was kind and knowledgeable.

All of the staff that I encountered were friendly and helpful. Chelsea was professional in her dealings with my dog bite. Besides the fact that I was at Maine General to get 'stitched up', the experience was very much less traumatic because of staff interactions with me.

Great doctor. Very fast service by all!

Chelsea, the PA who helped me, was an attentive listener. She was kind, professional, and knowledgeable. Thanks to her care, I'm feeling better.

I wanted to say that my experience was exceptional, absolutely. I am definitely the type of person to avoid the doctors at any cost, but she made me feel incredibly comfortable. I felt very, very well informed and I felt very listened to. It's definitely given me confidence to kind of seek out medical professionals when I need them in the future and it's been a big relief for me. She even helped me get set up with the colonoscopy screenings and stuff that helped walk me through some of the measures I should be taking at my age. And I was just really grateful for the entire experience and I would recommend it to anyone.

It was great to meet Chelsea Brown P A. She was down to earth and a great sense of humor to help me out! Thanks

I had come in to use Ortho walk in for my knee, but it was closed and I was directed to Express Care. Luckily Chelsea has ortho experience and let me know there was another provider there with 10 years of ortho experience, so I felt good about having my issue resolved! She was friendly, efficient and asked all the right questions. I was whisked to xray and back again, and given instructions for caring for my knee and what to do if it didn't improve. The MA was great, too, and she took me to xray and waited to take me back to the exam room. I felt confident about my care and wellbeing. Job well done by everyone from check in to providers to xray tech. Despite the numbers of people checking in, everyone was in a good mood. It was a very positive experience.

The service there was excellent. The personnel signing in, excellent. You could not ask for anything better than the way they use you there when you come in. Like the sign says, you should not have to wait no more than 15 minutes and I didn't. I go there, I sit... I sent my son down here just yesterday because he couldn't get in to doctors and I told them go right down there, they'll help you. Thank you for calling.

Hi, I just want to tell you that you're very fortunate to have such a great team. I'm very pleased and I would definitely recommend them to anybody. It was just a fantastic experience in this of what I went in there for. Thank you very much.

I felt that Ms Brown was very knowledgeable & helpful.

I really like Chelsea Brown, PA. She was so uplifting when my spirit was low. Her team made our visit smooth and easy to deal with. Very pleased with this facility and will return again as necessary and needed.

Everyone from receptionist to nurse to Dr was caring personable and knowledgeable ?A+++

Yes, Chelsea was very nice, made me feel very open about telling her what I was being seen for and what she could do to help me. Very sweet and very nice and felt very, I felt very comfortable. I think she's, does a great job. She's doing a job that she definitely should be doing, taking care of the community. Thank you.

Staff friendly, great doctor caring and noligable

Chelsea Brown was exceptional and i was so glad she was filling in that day.

Good experience. Will go again when necessary.

Very courteous and helpful

They were very sweet, the entire care team, all had a good sense of humor, and seemed to enjoy being there and taking care of me. I felt very comfortable.

Very professional medical team

Chelsea was very personable and demonstrated a caring concern. She is a definite asset to your service.

This is the 2nd time I have used the express care in augusta and will continue to use it. I like that I get right in, and feel like im getting great care. Thank you!

I found them extremely knowledgeable. They also gave me information about KVCAP that I wasn't aware of, which I'm great full.

Listened to our concerns. Very helpful and courteous staff.

I had the best experience with your P.A. Chelsea! She is caring and knowledgeable.

Everyone was very kind, understanding, and helpful.

PA brown was awesome. Great at listening, explaining etc

Kind, compassionate, professional...the whole package! Great job!

Very positive! Loved Chelsea and her team. Feel great today. Whole team was amazing. This profession takes special people and you are all special.

Amazing experience

The front desk was helpful. The physicians were very clear and helpful. They understood how uncomfortable and pain I was in. They were thorough. They were great.

You know you are in good hands when you go here. Always greeted with a smile.

Was pleased w/Chelsea's immediate willingness to hear my complaint as well as my history & what treatment works best f/me. Very pleased w/service & her energy was quite refreshing!

I was impressed with the speed and efficiency of the staff at the Urgent care. It's a great service- Thank you-

Chelsea, was very professional with me along with the rest of the staff. She actually, I felt very firm believing in her diagnosis and stuff. She was very professional, that's all I can say, and I am healing a lot better. Thank you very much.

My visit to the Urgent Care facility in Winthrop , ME was treated efficiently and professionally. The wait was less than 10 minutes and the staff was informed, patient and very knowledgeable Urgent Care in Winthrop is my go to stop when I need professional medical assistance PA Brown was on top of her game and I could not have asked for more

They were friendly and fast at seeing me,I felt that with their help I would be feeling better soon thank u

The people were super nice friendly and supportive. It was probably the best experience I've had at a health care appointment

I have been extremely satisfied with my medical care at the Express Care in Gardner. The people seem very friendly and very helpful. I have not had any problems and I'm grateful for that. Thank you. Goodbye.

I don't remember the name of the nurse and PA who waited on me, but I wanted to say they were very personable and professional with me. I would give both of them a 10+ on a scale of 1-10. I would also like to commend the entire staff that day for the way they were handling the steady flow of patients I saw while I was there.

Good visit and remedy for treating my ailment.??