Heather Smith, AGACNP-BC

Nice staff, caring

Heather was extremely helpful and knowledgeable. She had great suggestions for me and a future plan. She took away my anxiety.

First visit. Went well.

I have seen a number of healthcare providers at Maine General. Most are very good however Heather Smith is excellent and in a class all by herself. Knowledgeable, friendly, compassionate, and able to explain medical issues so that a layperson can understand them. I have had an ongoing issue for years that most doctors contributed to possible kidney stones, infections, or a hernia. I have lost track of how may x-rays/CAT scans I have received over the years trying to pin down this problem. After I answered a few questions from her Heather knew exactly what was causing the problems. A couple months of PT at her recommendation solved the issue. She is the best.

I felt very comfortable with my care. I was able to ask questions.

Heather Smith is an excellent NP.

Very satisfactory

Office was not busy but wait time was quite long.

Heather Smith NP and team are all amazing!

I think everything went very well, but the reality was that we had to wait a lengthy time once we got in the office on time to get the doctor in to our appointment. I know they can be very busy and that was reality. So it's not a real negative thing, it's just a true reality. So that's my two cents worth and I'll hang up.

Heather was very professional and I really like her. She gave me all the information I needed. Thank you. Bye.

Answered all my questions. Dr Smith was very pleasant.

I like the way the doctor and the nurses took care of my husband. Thank you.

Heather Smith is probably one of the greatest doctors that I've spoken to since I went to urology, so I'm giving her a 10 all the way. Thank you. Bye.

Heather is exceptionally efficient, Caring, thoughtful beautiful human being of kindness.

Heather Smith did an excellent job of explaining to me the prior scan findings and what might be happening with my kidney. Plus, she explained how the procedure, that she requested, would help in discerning what is going on with the kidney.

Thank you!

People in the office were all very friendly. Heather was very knowledgeable & explained things to me.

My experience with Heather Smith NP was wonderful, refreshing from the start. She really listened to me and made a great plan. Very happy with my care.

Heather has been very, very responsive to us and the situation we find the patient in and has been very knowledgeable about the case and has been very proactive about being sure that we are developing a plan of care and following through. And the staff has been wonderful.

All of the nurses I have met here are empathetic and supportive. I have met only one doctor who performed the green light procedure which has turned out fine. The only negative issue I have encountered was one of communication.

Heather was very informative of treatment for my issue. I felt comfortable talking to her and relaxed. Happy to have her .

Outstanding service

I am very satisfied with the entire experience.

Computers were down around the United States, and they worked the best they could that morning.

At this appointment, I felt more comfortable than any appointment I've had in a long, long time. Thank you! I look forward to any future appointments.

Heather was so helpful in coming up with a plan for treatment. She was so willing to hear my thoughts and concerns and to help me make informed decisions. I felt heard and cared for.

Dr Smith was very nice regarding my medical UTI problems

Great job. I very happy.

Yes, I was very pleased with everything that happened from checking in to meeting with the practitioner and meeting with the nurse that took the inflammation. All very professional and very courteous and answered my questions I had. Thank you.

I was made to feel very comfortable by every staff member.

Dr. Heather Smith gets 10 stars...she is so nice and I felt very comfortable around her. A++++++ Highly recommend!

Very good experience and pleasant office staff.

Everyone was very good to deal with

Heather Smith was awesome.. nurses and other staff likewise

I really like Heather Smith

The experience overall was great. Can't say enough about my doctor. She has been absolutely wonderful, helpful, and I sing her praises. I will continue to seek her out and set up appointments. The only thing I would say is the wait time can be a bit long, but that's to be expected for doctor's offices. But other than that, absolutely great, great service.

Heather were professional, positive, and personable! Heather had a plan of care for me that I felt extremely comfortable with and she took her time to address all of my concerns.

Heather's compassionate, informed manner made me feel comfortable, and I so appreciated all the information she gave me.

Completely satisfied .

She was so nice and she was knowledgeable and she asked me questions which I wanted her to ask me. I had not thought of them but she asked me these questions and I thought she was so thorough and I really liked her and she was really on top of stuff. So I would go to her, well I am going to her again and I will recommend her to my friends. I'm all done.

Best care my mom ever had.

my medical situation has been on-going since last summer. Heather and her team will find my cause and fix it, I trust them completely.

I saw a female PA, and I'm a male, and I felt very comfortable with her. She did a great job.

If I have to see an office about a specific issue, I want it to be as comparable to this office.

Heather is caring and professional.

Had to wait in the office for way too long to see doctor.

This visit was excellent, and Heather Smith was fantastic.

Very friendly folk. Office appears well run. Nice people.

Everyone I had contact with at this facility were lovely, with a special commendation to the reception staff and the nurse.

I expected to see to a Doctor not a tech. I have had this condition for years. I am interested in the Green Light treatment for this condition. However the tech was very good.

Overall good experience

It was good everyone helpful

They where thorough and explain stuff easily, so I understood it

They were great ?

Very professional, easy to communicate with and friendly. Did not rush with the visit.

Heather Smith was so friendly. It was really easy to talk with her and work together on my next steps for better bladder health.

Got appointment very quickly . Arrrival .. front desk made us feel welcomed . Spent a very short time in waiting area . Quickly roomed . Both MA & Heather Smith NP were wonderful . Heather is awesome . Very knowledgeable and put any concerns or fears we had to rest . From entrance to patient room and to check out .. it was top notch experience. Great group of people .

Heather was extremely interested in my health issue and had some great suggestions.

Ms. Smith was accommodating and listened to what I had to say and what I was feeling. She took time to understand my situation to give me the best care that will fit me. As a school teacher, it is so much easier to work around the school schedule and the team was willing to do this. I feel they all supported me and I felt comfortable in the office.

Heather, PA, is beyond kind and caring to her patients. She is so smart and doesn't rush you no matter how busy. Her nurses and staff are always extremely helpful and caring. Heather makes this office show professionalism, kindness and most of all that the patient has worth. She listens to everything you say and gives you the options. She allows the patient to make their decisions with family members and facts. I just can't elaborate how special Heather is and an asset to this office.

Everyone was kind, great staff!

Everybody in this office was great. I was so impressed and felt good about my visit.

Heather was so nice and so patient. She explained everything to me in a great way.

Heather is fantastic!! Very knowledgeable and caring

Heather Smith is a wonderful caring practitioner. Very informative she is an asset to Maine General

Heather was very informative and empathetic to my situation. Extraordinarily thoughtful and helpful

I was very impressed with the office and they did very well. I tell everybody to go there. Have a great day.

Awesome

Thank you...