Assertive Community Treatment (ACT)

When you need individual, intensive, integrated services for persistent mental illness, our Assertive Community Treatment (ACT) team is here for you.

Our multi-disciplinary staff is available 24 hours a day, 365 days a year.

We provide these services primarily in the community and not in an office setting. Our team uses assertive interventions, including street outreach, as appropriate. We average a minimum of three face-to-face contacts each week.

You'll be a partner with a team that includes registered nurses, a psychiatric mental health nurse practitioner (PMHNP), alcohol and drug counselors, a clinical professional counselor and case managers.

ACT is a MaineGeneral Community Care program.

Services We Provide

ACT offers you the following services and support:

  • An individual assessment and support plan
  • A comprehensive crisis management plan and follow-up services, including emergency face-to-face contact, if needed, to ensure services are delivered and the crisis is resolved
  • Support to help you integrate into the community
  • Contacts with your parent, guardian, family members and providers of services or support, as appropriate, to ensure continued care and coordination of services in and between inpatient and community settings
  • Individual, group and family outpatient therapy, supportive counseling or problem-solving activities to maintain and support your recovery and provide support to help you manage symptoms of illness and co-occurring substance use
  • A linking of services and supports for you and changes to your individual plan as needed
  • Medication services, including medication management and administration, which minimally includes:
    • One face-to-face contact per month with PMHNP
    • Capacity to administer daily medications in your home or community by a licensed or certified ACT team professional
  • Employment assistance to help you get and maintain a job
  • Housing assistance

Calling Us & Walk-Ins

The front office is available Monday - Friday, 8 a.m. - 4 p.m. for walk-ins and calls direct to the main line. On-call support starts at 4 p.m. weekdays and 24/7 on weekends. 

For Referring Clinicians

Contact Us

Augusta
Phone: (207) 621-3700
Fax: (207) 621-3702

Waterville
Phone: (207) 861-6251
Fax: (207) 861-6253