Visitors

Visitors, especially family, are important to the comfort and general well-being of our patients.

Visitation also may be denied if the patient is sleeping or does not wish to be disturbed, if the visitor's actions or behavior disturb normal operations or care, or for legal reasons.

• The Alfond Center for Health main entrance hours are Monday - Sunday, 6 a.m. - 8 p.m.
• The Thayer Center for Health main entrance hours are Monday - Friday, 6 a.m. - 5 p.m. The South entrance is open for the same hours.

MaineGeneral’s COVID-19 Policy

Please wear a face mask if:

• You have cold, flu or COVID-19 symptoms, including:
  • Cough or other respiratory symptoms
  • Sore throat
  • Shortness of breath
• You tested positive for COVID-19 in the last 14 days
• You have been in close contact with someone with a recent COVID-19 infection

We have masks for anyone who needs to wear one.

If you want your care team to mask, please let us know.

Any changes to this policy may occur as additional guidance comes from the CDC.

Long-Term Care

We are pleased to offer indoor visitation at our four long-term care facilities. All facilities have worked diligently to ensure all residents have been given the opportunity to receive the COVID-19 vaccine and booster.

At this time, there are no restrictions on the number of visitors unless social distancing cannot be maintained. In semi-private rooms, residents may be allowed two visitors at one time. Other designated indoor visitation areas and outdoor visitation areas may allow residents to have additional visitors at one time.

Each facility has set specific visitation hours. Please refer to our website, Long Term Care, for up-to-date information for each long-term care facility.

Thank You

We recognize these restrictions may be difficult for you and your loved ones. This is a challenging time, and the COVID-19 hospital visitor policy is intended to provide additional safeguards for our patients, families, visitors and team members.

We will continue to monitor community transmission rates and make adjustments as appropriate. Thank you for your understanding and support of our commitment to safety.

See the Alfond Center for Health Guide

Many area hotels offer special rates for out-of-town friends or family who want to be near their loved ones.

Please call Guest Services at the Alfond Center for Health at (207) 248-5290 to learn more.

The local chambers of commerce are another information resource. They have a guide that lists area restaurants, churches and other community resources.

Kennebec Valley Chamber of Commerce
Phone: (207) 623-4559
Email: info@augustamaine.com

Mid-Maine Chamber of Commerce
Phone: (207) 873-3315
Email: customerservice@midmainechamber.com